Auto desk. The deliveries of Ola Electric scooters are continuously getting postponed. Ola Electric launched its S1 and S1 Pro electric scooters on August 15 last year, but the deliveries of the scooters got delayed despite the scheduled schedule. The company finally started shipping the scooters in mid-December with the delivery of the first 100 scooters to the customers in Chennai and Bengaluru. At the same time, after getting this much-awaited scooter, it has come under the target of customers.
Customers lodged complaint
After taking delivery of the Ola electric scooter, some customers have filed complaints in public forums. According to some customers, they have found dents on some parts of the delivered scooter. Many customers have complained of cracks in their scooters at various places. Some customers have also raised questions regarding its insurance policy.
No junk scooter
After the complaint of the customers, the company has said to repair the scooter for free, on this, the angry customers have told the company bluntly that they have given money for the new product, they do not want a second hand or refurbished product. Customers have demanded the company return the scooter.
Huge difference in range as claimed
When Ola launched the S1 and S1 Pro electric scooters in August last year, the main highlight of the scooter was its range. Ola said that the S1 Pro has an ARAI-certified range of 181 km. However, the figures of the real world range are being told less than this. Customers complain that the scooter is giving a range of up to 135 km.
The company will upgrade Ola S1
There was a long wait for the Ola scooter. At the same time, now Ola S1 and S1 Pro electric scooters are being delivered to the homes of the customers. At the same time, after getting the scooter, many people have complained about the quality of the S1 scooter. Seeing the company’s reputation being discounted, the company has presented a big offer. The company has introduced an upgrade offer for the customers, under which Ola S1 customers can upgrade their scooters to S1 Pro without paying any extra charges.